Privacy Policy

August 3, 2026 TheNews

Privacy Policy

Introduction

Welcome to https://surprise.pobb.net (hereafter referred to as "Surprise," "we," or "our"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website, applications, services, and products. Our practices comply with various global privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union's General Data Protection Regulation (GDPR), Brazil's Lei Geral de Proteção de Dados (LGPD), California's Consumer Privacy Act (CCPA/CPRA), Colorado's Privacy Act (CPA), Utah's Consumer Sales Privacy Act (UCPA), Connecticut's ConnectiCut Data Privacy Act (CTDPA), Virginia's Virginia Consumer Data Protection Act (VCDPA), South Africa's Protection of Personal Information Act (POPIA), and more.

Scope

This policy applies to all Surprise-owned and -operated properties, such as our website, mobile applications, online services, and products. However, it does not cover third-party platforms or services that you access through links on our site. These external entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy outlines the ways in which Surprise processes personal data when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You engage with us through communications, including emails, calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, which can include:

  1. Account Information: Details associated with your account creation and login, such as usernames, passwords, and profile information.
  2. Payment Information: Credit card details, billing addresses, and payment history required for transactions.
  3. Financial Information: Data related to your financial status or activities, if provided during purchases or interactions.
  4. Purchase Information: Items you buy from us, including quantities, dates, and prices.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Information about your geographical location when you use our location-based services or provide consent.
  7. Feedback: Comments, suggestions, and reviews you share with us to improve our products and services.
  8. Social Media Information: Data from social media platforms when you interact with us through these channels.
  9. Product Information: Details about the products you view, search for, or purchase on our sites.

We gather this data through various methods: user input forms, account settings, browsing activities, automated tracking technologies (like cookies), and third-party data providers.

Cookies

Surprise uses cookies to enhance your experience and understand how users interact with our platform. Cookies are small text files stored on your browser that serve different purposes, including:

  • Strictly Necessary: These cookies enable core functionalities like login, account management, and security.
  • Preferences: They remember settings and preferences you've chosen, such as language or theme.
  • Analytics: Used to gather insights into user behavior, track website performance, and measure the effectiveness of our services.

You have control over non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or valid business requirements. Once the retention period expires or upon request for deletion, we securely delete or anonymize the data.

Security Measures

Surprise implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption: We use encryption protocols to secure data in transit and at rest.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict security standards.

Children's Privacy

Surprise does not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information about your child without proper consent, please contact us at the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your data and its use.
  • Request corrections or amendments if inaccurate.
  • Deletion or erasure of your data.
  • Restriction or suppression of processing activities.
  • Data portability, allowing you to move or transfer data easily.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination in our services and practices.

To exercise these rights or have any data-related inquiries, please reach out to our privacy team at the contact details provided below. We will respond to your requests promptly.

Changes to Policy

Surprise reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For any questions, requests for data access or deletion, or complaints regarding this Privacy Policy, please contact us: